From its inception, Silvina London has been committed to being free of harmful sulphates and chemicals.
You will still notice Silvina London produces some lather. As a shampoo, Silvina LONDON must effectively cleanse the hair, so to achieve this, we have included sodium c14-16 olefin sulfonate in the shampoo formula, which provides a cleansing action and produces some, albeit not excessive, foam.
Sodium C-14 – C16 Olefin Sulfonate is an anionic surfactant, highly sought after for its sulfate-free attributes. It's crucial to note that Sodium C14-C16 sulfonate is not a sulfate, which means you can confidently use Silvina LONDON while maintaining your sulphate-free routine.
Silvina LDN shampoo is free from harsh sulphates, resulting in reduced lather while still ensuring thorough cleansing.
Yes. As a curly Silvina herself, the line is designed to be perfect for curly hair routines. The shampoo has sodium c14-16 olefin sulfonate, which is sometimes pointed as not CGM apt. However, this is a beneficial sulphate that ensures proper hair cleansing. It is also use in a very small dose, so you can use Silvina LONDON and protect your curls.
Absolutely. The hydrating properties of both the shampoo and the conditioner will help minimize frizz, leaving the hair soft and easy to manage, while also improving its volume.
Silvina LONDON has been carefully developed to accentuate your natural shades without altering the hue of your hair. If you have yellowish tones, you may not see an immediate difference. However, this line is designed to gradually enhance the look of your grey or silver hair in the long term.
Yes. This is Silvina herself speaking: "I do sports, go outdoors everyday, so I need to wash my hair every day. I have been washing my hair with Silvina London for the past 28 months EVERY DAY, and my hair looks healthy and shiny. (and grows like crazy!)"
Silver, grey hair is basically white. It is like a white shirt. If you wear it, it catches dust. so sometimes your hair just need to be washed more often, like a white shirt.
It is also good to avoid touching the hair as much as possible, mostly if you are applying make up, or don't have your hands super clean. It is something white!
Definitely yes. Hard water is not a health hazard, however, it cab wreak havoc on skin and hair.
Because hard water contains high amounts of calcium, it doesn’t properly dissolve soaps and other cleansing products, so it leaves a film of soap curd which makes it difficult for bacteria and dirt to be removed.
Hard water also contains minerals which dry the hair, so you may notice that it leaves your locks lacklustre, dull and unmanageable.
It is recommendable to use a filter to get the best results of Silvina LONDON if you live in areas with hard water.
Yes, Silvina LONDON is gentle and all the ingredients used in the products are beneficial to the hair and scalp.
Yes, definitely. The nourishing oils and extracts will still improve your hair and scalp health, and, as the pigments are used in a very precise level, they won't alter the colour of your hair.
If you wish to return an unopened POSTAL BOX, please follow these steps:
We will respond within 48 hours, providing you with the return address. We recommend using a tracked courier and sharing the tracking number with us.
Once we receive the unopened box and confirm its condition, we will refund the product cost. Please note that we do not refund shipping costs or return postage fees.
Your refund will be processed within 48 hours to the original payment method (subject to your bank or card provider's terms).
We are very sorry to hear Silvina London shampoo does not suit your hair. Unfortunately, we can not accept returns of opened boxes.
While we believe most individuals will find satisfaction with our products, we understand that there may be instances where they do not meet expectations.
We apologise for any inconvenience this may cause. Our products are formulated to cater to a wide audience, but individual preferences can vary.
We recommend giving the product multiple tries and experimenting with different quantities, especially as our shampoo and conditioner may require less than typical products.
If you still find that the products do not meet your needs, we encourage you to consider sharing them with someone who may appreciate them.
We sincerely apologize for any disappointment and hope you find a product that aligns perfectly with your preferences.
Remember, discovering the right hair care routine often involves a bit of trial and error.
SHIPMENT & DELIVERY
Yes. We ship regularly from the UK to Europe, the US, and the rest of the world.
Times and taxes are specified at check out.
UK: We process the order anddispatch the next day, and we use 48hs delivery as a standard. So you can expect your order to arrive within 72 hrs.
EU: We process the order anddispatch the next day, and we use 48hs delivery as a standard. So you can expect your order to arrive within 1 week to 10 days. (We are working to improve the times. However with Brexit orders take up to 10 days)
Rest of the world: Times depend on the courier. We will keep you informed do our best so you have your order ASAP.
Taxes are included for orders dispatched to the UK and to Europe.
Rest of the world: Custom taxes apply. Ex: US: 10% | Canada: 15% | UAE: 5%
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